FAQs
- What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments. You do not need a PayPal account to purchase on our website.
- Is my payment information secure? Yes, we prioritize your security. Our website uses industry-standard encryption to protect your payment details. Payments are handled by PayPal.
- Do you store my payment information? No, we do not store your payment information. Your transactions are processed securely through PayPal via their system. You do not need a PayPal account to purchase on our website.
- Do you offer international shipping? We are currently only shipping to all 50 U.S. states and U.S. territories through USPS.
- When will my order arrive? Estimated delivery times are displayed during checkout. You'll also receive a tracking number via email once your order is shipped.
- Will my items arrive together in the same box? Items ordered are typically shipped together in the same box depending on item size and availability. Additional notes and more than one tracking number will be sent via email if there are any exceptions.
- What if I need help with an order? (NOTE: Our Contact Us page is currently under maintenance please
email our customer service inbox at: americanorganic1@gmail.com for
questions regarding your orders.)
The best contact method for help with your orders is our contact us page: https://americanorganicfc.com/index.php?route=information/contact Please be sure to include your name, order number, order question, and email in the form.
- Is American Organic Food Company a walk- in brick and mortar store as well? No the address listed on our website and Google is the main office not open to the public.
Any questions? Click here!
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