FAQ
Ordering & Payments
What payment methods do you accept? We accept all major credit cards including Visa, MasterCard, and American Express. We also accept PayPal for secure and convenient transactions.
Do I need a PayPal account to shop with you? No, a PayPal account is not required. At checkout, you can simply select the option to "pay with debit or credit card" to complete your purchase as a guest.
Is my payment information secure? Yes. We prioritize your security by using industry-standard encryption. All transactions are processed securely through PayPal’s system, and we do not store your private payment details on our servers.
Shipping & Delivery
Where do you ship? We currently ship to all 50 U.S. states and U.S. territories. All orders are sent via USPS (United States Postal Service).
When will my order arrive? Estimated delivery times are provided during the checkout process. Once your order is dispatched, you will receive a tracking number via email so you can monitor its progress.
Will all my items arrive in one box? Typically, yes. We aim to ship items together based on their size and availability. If your order requires multiple boxes, we will notify you via email and provide additional tracking numbers.
Customer Support
How can I get help with my order? The best way to reach us is through our contact us email: AmericanOrganicFC@gmail.com. please include your name, order number, and specific question.
General Information
Can I visit your store in person? No. American Organic Food Company operates as an online entity. The address listed on our website and Google is our main office and is not open to the public for walk-in shopping.
Are you on social media? Yes! You can follow us and subscribe to our channels on YouTube and Pinterest for updates and content.
What kind of products do you offer? We specialize in organic food products. You can browse our current selection by visiting the "Brands" or "Extras" sections on our website.